HCL Technologies - Technical Support Officer

HCL Technologies - Technical Support Officer

Company Name: HCL Technologies Limited

Website:              www.hcl.com

Qualification        Graduates/Post Graduates

Experience:         Freshers (0 to 1 Years)

Location:             Chennai

Job Role:             Technical Support Officer - UK Voice Process

Opening(s):        100 Jobs





Essential Duties and Responsibilities:


1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

2. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).

3. Configure software to connect to Internet application servers.

4. Provide training to clients in the use of system and applications as related to Internet. http://www.allindiajobs.in

5. Obtain general understanding of OS and application operations related to company offered services allindiajobs.in

6. Identify and correct or advise, on operational issues in client computer systems.


Expectations:


- Excellent communication skills in English.

- Willingness to work in Rotational shift.

- Willingness to work in a BPO.


Walk-in Details:


Walkin Interview from 13th February to 15th February from 10 AM


Walk In Venue:


HCL Technologies ltd,

W.S.S. Towers,

# 107 & 108, Harris Road,

Pudupet, Mount Road,

Chennai-2.

Landmark - Near Casino Theatre.